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The smart government is the management of processes that are related to government and administration with the integration of intelligent information and communication technologies. The smart government applies information, operational, and communication technologies to all the operational areas in multiple domains, authorities, and process areas to generate sustainable public value. As the smart government is as data-driven, citizen-centric, and performance focused, it significantly improves democratic processes and transforms the way public services are delivered.

Smart Government Market - Fast. MR

The market for smart government is expected to reach rise at a CAGR of 10.3 percent during the forecast period. The rising demand for smart technologies by governmental bodies across many countries fuels the growth of the smart government market.


Demand for digital mediums as well as smart technologies due to technological advancements has led to the surge in investments for smart government technologies around the globe, which is projected to drive growth of the market. In addition to this, government data generation has grown exponentially, due to rising census data (ever-increasing population), partnerships with other regions, and new policies/initiatives introduction. However, the legacy systems comprising physical hardware might run out of space as they are inefficient. Therefore, the demand for smart governance is on the rise, further propelling growth of the market. Moreover, the surge in volume of data from many sources enables the governments to be prepared for digital transformation, leading to the adoption of smart technologies. Furthermore, the proliferation of technologies such as mobile apps, big data analytics, and social media technologies enabled the citizens to connect with the government, further propelling the market growth.

However, the concerns associated with the data privacy and data breach along with the inadequate funding and resultant halting of the development of government projects midway may hamper growth of the market to some extent during forecast period. On the other hand, rise in acceptance rate of cloud computing by the governments of growing number of countries creates lucrative growth opportunities for the market. For instance, in June 2019, the Idaho State Controller's Office partnered with OpenGov, the cloud software provider for government budgeting, communications, and performance to launch the Transparent Idaho initiative.

Throughout the forecast period, solution will continue to hold a dominant share of the global market, on the basis of component. However, the services segment is anticipated to witness highest growth rate during the forecast period. This is due to the increased deployment of smart solutions that need continuous maintenance and support as well as technological consulting, thus fuelling the demand for professional service.

According to the deployment mode, the on-premise segment is expected to hold a dominant global market share. The growth of this segment is mainly driven by the fact that on-premise solutions provides enhanced security of the government data. However, the cloud segment is projected to grow at highest growth rate, which in turn propels the smart government market in the upcoming years. This is due to rising adoption of cloud as a reliable option for the storage of government data, as government budgets are limited; however, on-premise solutions are becoming costlier with an increasing volume of data. Governments have huge amounts of data in the form of public policies, user records, and schemes. Therefore, it has becomes essential for them to have a strong and robust storage option.


By Component

  • Solution
  • Services

By Type:

  • Open Data Platform
  • Analytics
  • Government Resource Planning System
  • Network Management
  • Security
  • Remote Monitoring
  • Others

By Deployment Mode:

  • On-Premise
  • Cloud

By Region:

  • North America
  • Latin America
  • Europe
  • Asia Pacific
  • Middle East & Africa


North America held a dominant share of the global smart government market in 2019 and is likely to be the most profitable region throughout forecast period. This is due to prominent developments in the smart government market in the region due to technical advancements. In addition to this, the rising adoption of cloud computing and Internet of Things (IoT) in the region significantly push the smart government market growth. Moreover, the region is home to leading companies that offers smart government solution and services, further propelling the market growth in the region. On the contrary, the presence of advanced infrastructure is expected drive smart government market in the Europe region.

Further, Asia-Pacific region is expected to witness highest growth rate during the forecast period. This is attributed to increased proliferation of smartphones which has enabled the major companies to establish their cloud data centre in the region. In addition to this, the government in the countries such as Singapore and Australia are seeing cloud services as an opportunity to improve government service delivery outcomes by increasing agility, eradicating redundancy, and providing information and communication technology services at an inexpensive cost.


  • Cisco Systems, Inc.
  • IBM Corporation
  • Amazon Web Services, Inc.
  • Entrust Datacard Corporation
  • Nokia Corporation
  • Capgemini SE
  • Huawei Technologies Co.
  • Oracle Corporation
  • Symantec Corporation

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