Enterprise Web 2.0:Building the Next-generation Workplace

In some circles, the terms ‘Enterprise Web 2.0’ and ‘Enterprise 2.0’ are used interchangeably to describe the application of Web 2.0 ideas and technologies in the enterprise; however, Butler Group believes that a clear distinction exists between the use of these two terms, and that this differentiation is important to maintain, as it enables a more meaningful discussion to be had when examining the future role of IT within the business.

KEY FINDINGS
* The principal tenets of Web 2.0 are that the Web is the platform, software and content are delivered as services, and that people participate.
* The IT skills crisis will have an impact on all organisations seeking to exploit Enterprise Web 2.0 technologies.
* Government portals and information search services provide plenty of opportunities for Web 2.0 technologies.
* The mashup is as important to Web 2.0 as Dynamic Data Exchange (DDE) was to Microsoft Windows 2.0.
* Enterprise Web 2.0 technologies are enabling organisations to overcome barriers of time and location in order to better suit their business needs and their customer requirements.
* Business professionals are moving their teams and offices on to the Web.
* Agile software development methodologies sit well with the ethos of Enterprise Web 2.0.
* Businesses will emerge whose primary source of income will be providing data services for mashups.
* Organisations are having to adapt their security policies to meet new operational and business requirements brought about by Web 2.0.
* A great deal of sensitive data is residing at the edge of the enterprise in a world devoid of corporate policy or control.
* Organisations must find ways to utilise the new-found Information and Communications Technology (ICT) skills and competencies being developed through the use of consumer IT.
* The new generation of power user will create applications that have a broader appeal and impact than the spreadsheets of their predecessors.
* The failure to consider the impact of social enhancement technology on the performance of the enterprise is a big mistake.
* The social forces driving change in the consumer computing world are also impacting the way that business gets done.


This Report reveals:
* The relationship between Web 2.0, Enterprise Web 2.0, and Enterprise 2.0.
* How Web 2.0 ideas, models, and technologies are impacting organisations.
* Why re-evaluating the corporate desktop could improve employee mobility and corporate productivity.
* Why business leaders should consider exploiting social networking trends and technologies.
* How the convergence of video, voice, data, and the Web is changing the way we collaborate with others.
* Why the IT skills gap may leave organisations unable to exploit Web 2.0 technologies.
* How organisations should protect and secure data in a Web 2.0 world.
* Why organisations must prepare for the new world of work.
* How Software as a Service and Service Oriented Architecture are related to Enterprise Web 2.0.
* Why new software development architectures, models, and strategies are required to make enterprise applications a ‘joy to use’.